Man99 Terms & Conditions — Please read before using the platform

By accessing the man99 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. These terms form a legally binding agreement between man99 and all its members.

Man99 reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via notification. Continued use of the platform after any update will be considered acceptance of the revised terms.

The following requirements must be met to create an account and use the gaming services on man99:

• You must be 18 years or older must be.
• Each individual is only One account can be created.
• All information provided at registration must be accurate, complete, and up to date.
• Multiple members of the same household may use separate accounts from the same device or IP address, provided man99 is informed in advance.
• Keeping your account password secure is your responsibility; do not share your password with anyone.

Man99 may request additional documents for identity verification at any time. As part of the KYC (Know Your Customer) process, you may be required to submit a copy of your national ID or passport. All such information will be kept strictly confidential.

All financial transactions on man99 are conducted in Bangladeshi Taka (BDT). Local payment methods including bKash, Nagad, and Rocket are available for deposits and withdrawals.

• Minimum Deposit: A minimum amount applies to each transaction.
• Withdrawal processing time: Usually completed within 15 minutes to 24 hours.
• Verification Required: Identity verification is required for large withdrawal amounts.
• Same payment method: Withdrawals are generally processed via the same method used for the original deposit.
• Transaction History: A record of all transactions will be stored in your account.

Man99 reserves the right to suspend withdrawals on any transaction flagged as suspicious until an investigation is complete. This measure is in place to protect our members.

Man99 offers a variety of bonuses and promotions for its members. Each bonus comes with its own terms, which are detailed on the relevant promotion page. General bonus terms are outlined below:

• Each bonus has a Wagering requirement applies — meaning a specified bet amount must be wagered before the bonus can be withdrawn.
• After claiming a bonus Within a set timeframe must be met within the timeframe.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Bonuses are only Once available — cannot be claimed again from the same account, device, or household.
• Man99 reserves the right to modify, suspend, or cancel any promotion at any time.

All games on man99 are powered by internationally certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely fair and not predetermined.

Some important gaming rules:

• If a game is interrupted due to a technical error, man99 will refund the bet amount.
• Any winnings obtained by exploiting software bugs or errors will be considered void.
• For Sports Betting, bets will be settled after the official result is announced.
• In the event of any dispute, man99's decision shall be considered final.

The following activities are strictly prohibited on the man99 platform. Violations may result in account closure and forfeiture of funds:

• Multiple accounts: Creating multiple accounts under the same person's name.
• Bonus Abuse: Claiming the same bonus multiple times or artificially fulfilling wagering requirements.
• Fraud: Operating an account using a false identity or fraudulent information.
• Money Laundering: Using the man99 platform for illegal financial transactions.
• Hacking or Software Manipulation: Attempting to hack the game system.
• Threatening other members: Threatening or harassing other members or man99 staff.

Man99 reserves the right to suspend or permanently close an account under the following circumstances:

• For violating the Terms & Conditions.
• Failure to cooperate with the KYC verification process.
• If suspicious or unusual transactions are detected.
• Upon instruction from a court or law enforcement agency.

Members may also contact the man99 support team at any time to request account closure. You will be given the opportunity to withdraw any remaining valid balance before the account is closed.

Man99 believes gaming should be a source of fun — never a source of harm. That is why responsible gaming sits at the heart of everything we do.

What you get for responsible gaming on man99:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you can lose within a specified period.
• Session Time Limit: Set a limit on how long you play in one session.
• Cooling-off period: Take a temporary break from your account.
• Self-Exclusion: Close your account temporarily or permanently.

If you feel that gaming is having a negative impact on your life, contact the man99 support team immediately. For more information, visit our Responsible Gaming View page.

Man99 takes your privacy seriously. Any information collected during registration and gameplay is used solely to improve our services.

• Your information is never sold or shared with third parties.
• All data is protected through SSL encryption.
• Information may be disclosed to authorities when required by law.

For more details, visit our Privacy Policy Read.

Man99 strives to provide a reliable and uninterrupted service at all times. However, temporary disruptions may occur in certain situations:

• During network or server maintenance.
• Due to issues with third-party payment gateways.
• Due to unexpected technical errors.

Man99's liability for any loss arising from such issues is limited. However, any transaction left incomplete due to technical reasons will be reviewed and resolved.

Man99 takes all member complaints and disputes seriously. If you encounter an issue, please follow the steps below:

1. Step 1: Contact the support team directly and provide details of your issue.
2. Step 2: The support team will review your complaint within 48 hours.
3. Step 3: Transaction or game logs may be reviewed where necessary.
4. Step Four: man99 will notify the member of its final decision in writing.

In all disputes, man99's decision is final and binding. That said, we are committed to resolving issues in a fair and transparent manner.

All content, designs, logos, software, and games on the man99 platform are the intellectual property of man99. They may not be used, copied, modified, or distributed in any form without prior written consent from man99.

• Members may use the platform for personal and non-commercial purposes only.
• Reselling or transferring any man99 content to third parties is strictly prohibited.
• Unauthorized use of man99's trademarks or brand name is not permitted.

Man99 reserves the right to update these Terms & Conditions, in part or in full, at any time. When changes are made:

• The update date will be published on the website.
• Members will be informed of significant changes via email or notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

If any part of these terms is found to be legally unenforceable, the remaining provisions will continue to apply in full. man99's Terms & Conditions are governed by the applicable laws of Bangladesh.