Man99 Privacy Policy — Our commitment to keeping your information safe

Welcome to the man99 platform. This Privacy Policy governs how information is collected, used, and protected between man99 and all its members. By using the man99 website or mobile platform, you agree to the terms of this Privacy Policy.

This Privacy Policy covers the following: what types of information are collected, how that information is used, who it may be shared with, and what rights you have over your data. man99 complies with applicable data protection laws in Bangladesh and international best practices.

Man99 collects various types of information from members that are necessary for improving service quality and maintaining a secure platform. A detailed breakdown of the data collected is provided below:

Man99 collects only the information that is necessary. We never ask for data that is irrelevant or excessive. All information collected from you is used exclusively for purposes related to man99 services.

Man99 uses the information it collects for the following purposes:

• Account Management: Your information is used for registration, login, and account verification.
• Transaction Processing: To process deposits and withdrawals successfully.
• Customer Support: To resolve your issues quickly and effectively.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Promotions & Bonuses: To create relevant offers and promotions tailored to you.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve platform functionality and enhance the user experience.

Man99 may share data in limited circumstances and only for specific purposes. Any such sharing is always controlled and purpose-driven:

• Payment Processor: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Law Enforcement: Information may be disclosed in compliance with a valid court order or at the request of a government authority.
• Technology Partners: Limited information is shared with technology service providers who operate the platform, all of whom are bound by strict confidentiality agreements.
• Fraud Prevention: Information may be shared with relevant authorities to detect fraud or illegal activity.

Outside of the cases listed above, man99 does not share your personal information with third parties for any other purpose. In every instance, only the minimum necessary data is provided.

Man99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

Man99 uses the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
• Functionality Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Helps analyze platform usage to improve service quality.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.

How long man99 retains your data depends on the type of information and the purpose for which it was collected:

• Account Information: Retained for as long as your account remains active. After account closure, data may be kept for a limited period as required by law.
• Transaction Records: Retained for a specified period in accordance with financial regulations.
• Gaming Logs: Retained for as long as necessary to resolve disputes.
• Marketing Preferences: Retained until you opt out.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you in any way.

Man99 believes every member should have full control over their own data. Your key rights are outlined below:

Man99 is intended exclusively for individuals aged 18 and above. We do not knowingly collect information from minors.

If any minor is found to have created an account, man99 will immediately close that account and delete all associated data upon discovery. Parents and guardians are encouraged to monitor their children's online activity.

Man99 applies industry-standard security measures to protect your information:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: A multi-layer firewall is active to block unauthorized access.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Security Audit: Regular third-party security audits are conducted.
• Suspicious Activity Detection: Our automated system detects unusual logins and suspicious activity.

Please note that no system can guarantee 100% security on the internet. Keep your password safe and never share it with anyone. If you notice any suspicious activity, contact man99 Support immediately.

Man99 is an international platform. In some cases, your data may be processed or stored outside Bangladesh. When this occurs, man99 ensures:

• Data transfers are carried out solely for necessary service purposes.
• The country to which data is transferred maintains adequate data protection laws.
• Third-party service providers are contractually bound to comply with man99's privacy standards.

Man99 may update this Privacy Policy from time to time. If significant changes are made:

• The update date will be published on the website.
• Members will be notified via email or platform notification.
• Re-consent may be required for significant changes.

Continued use of man99 after any updates will be considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

For any questions, concerns, or complaints regarding the Privacy Policy, please contact man99's Data Protection team:

Man99 takes every privacy-related complaint seriously and is committed to resolving issues as quickly as possible.